Why We Must Always Question the Numbers

Today, I had the privilege of speaking to graduate students at East Tennessee State University about a topic that's becoming increasingly crucial, the art of questioning data.

As the CEO of 33 Sticks, a boutique analytics company, I've seen firsthand how data can be both illuminating and misleading. This lecture wasn't just about statistics, it was about empowering the next generation to think critically about the numbers that shape our daily decisions.

The Power of Manipulation

We opened the session with a deceptively simple example, a social media campaign claiming to reach "1 million users." It's the kind of metric we see constantly on social media, in marketing reports, and in news headlines. But as we dug deeper, students began to see how such impressive-sounding numbers can be built on shaky foundations. The fine print revealed a "proprietary methodology" that counted everything from "potential scroll-bys" to "accidental clicks" – even devices belonging to grandparents who installed social media apps but never opened them.

Real-World Consequences

To drive home the real-world impact of data manipulation, we examined Facebook's notorious $40 million "mistake" from 2016. The social media giant had inflated video metrics by 60-80%, leading media companies to make devastating decisions based on faulty data. Journalists lost their jobs as newsrooms pivoted to video content, all because of numbers that told a convenient but false story. It's a important reminder that data manipulation isn't just about marketing spin, it can fundamentally alter industries and affect real people's lives.

From Theory to Practice

The heart of the lecture involved a hands-on exercise where students became data analysts for "TrendWave Smoothies," tasked with evaluating an influencer marketing campaign. The scenario was designed to mirror real-world situations where data can be presented in ways that obscure rather than illuminate. Students had to grapple with questions like:

  • How did 250,000 followers somehow translate into 2.5 million reach?

  • Why were certain metrics suspiciously round numbers?

  • What crucial context was missing from the report?

The Three Essential Questions

If there's one thing I hoped students took away from today's session, it's these three fundamental questions that should be asked whenever data is presented:

  1. What's missing from this story?

  2. Who benefits from this interpretation?

  3. Can these claims be verified?

Looking Forward

As we wrapped up the session, I challenged students to apply these critical thinking skills in their daily lives. The goal wasn't to make them cynical about all data but rather to help them become more discerning consumers of information.

In a world where we're bombarded with numbers, statistics, and data-backed claims, this kind of literacy isn't just academic, it's essential.

The enthusiasm and engagement I saw in the classroom today gives me hope. These students aren't just learning to analyze data, they're developing the critical thinking skills needed to navigate an increasingly complex information landscape. As one student noted during our discussion, they'll "never look at social media statistics the same way again." That's exactly the kind of transformation we need.


jason thompson

Jason Thompson is the CEO and co-founder of 33 Sticks, a boutique analytics company focused on helping businesses make human-centered decisions through data. He regularly speaks on topics related to data literacy and ethical analytics practices and is the co-author of the analytics children’s book ‘A is for Analytics’

https://www.hippieceolife.com/
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